Introduction
The MarylandDepartment of General Services (DGS) supports State and local governmentagencies, as well as local non-profit organizations and the citizens ofMaryland, by providing facilities management, real estate and surplus propertyservices, as well as security and law enforcement for State buildings. DGS isalso responsible for a full spectrum of facilities engineering, design andconstruction services, almost $1 billion in annual contract administration, andoverseeing the State procurement process. Here at DGS, we truly Do GreatService… Consider joining our team!
GRADE
14
LOCATION OF POSITION
301 W. Preston Street
Baltimore, MD 21201
Main Purpose of Job
The Training and Development Specialist will work with the Training Manager in all aspects of developing and operating the Computerized Maintenance Management System (CMMS) training program for all State of Maryland agencies that use the software system to maintain their facilities. This includes teaching, curriculum design and development, assessment, and the writing of training publications such as user guides and tutorials.
POSITION DUTIES
Duties for this positioninclude but are not limited to:
- Teaching: Will be responsible for conducting live,"real-time" training sessions, both in-person and virtual (i.e., viathe Google Meets app), group and one-on-one. Will also be responsible fordeveloping and leading asynchronous online training using a Learning ManagementSystem (LMS).
- Curriculum development:Will work with the Training Manager in determining client needs and developingmodules and/or courses designed to equip clients with the necessary knowledge andskills to meet these needs.
- Evaluation/Assessment:Will work with the Training Manager in designing and developing evaluationtools (e.g., quizzes and exams), both written and practical applications, toassess the level of the trainees' knowledge and skills, as well as theeffectiveness of the training.
- Writing: Will beresponsible for composing training publications such as manuals, user guidesand tutorials as supplements to the training sessions, which will includecreating PowerPoint (or Google Slides) slide presentations to be used inconjunction with training sessions.
- Administrative duties:Will be responsible for creating and maintaining attendance records,transcripts, grading quizzes and exams, recording results, and creating andissuing certificates of completion.
MINIMUM QUALIFICATIONS
Education:Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Two years of administrative staff or professional work.
Notes:
1. Candidates may substitute 30credit hours from an accredited college or university foroneyear of the required experience.
2. Candidates may substitute the possession of a Bachelor's degreefrom a college or university for the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that includedregular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the requiredexperience.
DESIRED OR PREFERRED QUALIFICATIONS
Strong preference will be givento applicants who possess the followingpreferred qualification(s).Include clear and specific information on your application regarding allqualifications.
- Experience as a writer of educationaland/or technical documents (e.g., manuals, user guides, tutorials, etc.).
- Experienceas an adulteducator and/or trainer.
- Experience developingpre-recorded “asynchronous” training modules using a Learning Management system(LMS).
- Experience withdistance/virtual training.
- Experience operating and/orteaching computer software systems.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
It is important that youprovide complete and accurate information on your application. Pleaseinclude all experience and education that is related to this position.All information concerning your qualifications must be submitted by the closingdate;information submitted after the closing date will not be considered.Credit is given for relevant part-time, temporary or volunteer experience basedon the number of hours worked per week;you must include the time spent onsuch activities on your application.
Note that for any positionrequiring a college degree or college credit, you will be required to submit acollege transcript prior to being offered a position. You may submit yourtranscript as part of the application process.
The examination for thisposition will consist of a rating of your education, training and experiencerelated to the requirements of the position.Successful candidateswill be placed on the employment eligibility list categorized as BEST QUALIFIED,BETTER QUALIFIED, or QUALIFIED. The eligibility list will be valid forone year and may be extended. The list will be used by the hiringauthority to select employees for interviews. Eligible lists may be usedto fill future vacancies of the same classification.
Please note, selectedcandidates may be required to complete and successfully pass a State andFederal fingerprint background check prior to being hired.
You must be legallyauthorized under the United States Immigration Reform and Control Act to behired in the position for which you apply.
BENEFITS
The State of Maryland offers agenerous benefits package that includes:
- Tuition reimbursem*nt forthose who qualify
- Flexible work schedules andtelework opportunities for many positions
- Free mass transit inBaltimore & Annapolis
- Generous paid leave thatincreases with years of service
- Paid holidays
- Health coverage with lowout-of-pocket costs
- Employee & employercontributory pension plan
Click on the link below formore information.
FURTHER INSTRUCTIONS
Contacttammy.vehstedt@maryland.govor call 410-767-4986 with questions about thisrecruitment. The on-line application process is STRONGLY preferred. Applyonline atwww.dgs.maryland.gov– click on Employment on the left sideof the screen. If you are unable to submit your application online, please sendyour paper application to: Human Resources, Dept. of General Services, 301 W.Preston St., Suite 1311, Baltimore, MD 21201 by the closing date andtime. TTYUsers: call via Maryland Relay
As an equal opportunity employer, Maryland iscommitted to recruiting, retaining and promoting employees who are reflectiveof the State’s diversity. People with disabilities and bilingual candidates areencouraged to apply. We thank our Veterans for their service to our country.
